Applied Marketing Science (AMS) Associate Principal Andrea Ruttenberg, Ph.D. will be presenting at the upcoming PDMA Virtual Innovators Conference. Join Andrea for her session entitled, “Do You Really Know Your Customers? Uncovering Customer Needs in the Connected Age” on January 15th at 10:45 – 11:30 AM ET. Andrea will be discussing why understanding customer needs is critical to your company’s success. She will outline traditional and emerging methods for uncovering stated and unstated customer needs and discuss how increased technological connectivity can help you understand your customers in new ways. The presentation will include case examples for both B2B and B2C applications.
PDMA's Virtual Innovators Conference unites product leaders, teams, innovation executives, academics, and solution providers from nearly every industry sector for the "event of the year" for product professionals. To learn more about the upcoming conference, visit PDMA’s Conference Central.
To learn more about Andrea Ruttenberg and how she helps clients use research to develop successful products, services, and experiences, visit her company profile or contact her at aruttenberg@ams-inc.com.
Tags: Conferences , Machine Learning/AI , Voice of the Customer