--- title: AMS Insights Blog | Innovation Blog | Carmel Dibner description: Carmel Dibner | Stay up-to-date on the market research industry. Read the latest news, events and blog posts from Applied Marketing Science. --- - [Instagram](https://www.instagram.com/ams_insights) - [Toolkit Login](https://voctoolkit.ams-inc.com/login/) - [Join Us](https://www.ams-inc.com/why-work-at-ams/) - [0 Items](https://ams-insights.com/registration/) [![AMS\_web\_logo\_final](https://blog.ams-insights.com/hubfs/AppliedMarketingScience_June2021/images/AMS_web_logo_final.png)](https://ams-insights.com/) - Services - [Your Business Challenges](https://ams-insights.com/your-business-challenges/) - [Our Solutions](https://ams-insights.com/our-solutions/) - [Who We Help](https://ams-insights.com/who-we-help/) - [Powerful Results](https://ams-insights.com/powerful-results/) - Training - [Train Your Team](https://ams-insights.com/train-your-team/) - [Webinars](https://ams-insights.com/webinars/) - [Public Workshops](https://ams-insights.com/public-workshops/) - Knowledge Center - [Resources](https://ams-insights.com/resources/) - [Insights Blog](https://blog.ams-insights.com/) - [FAQs](https://ams-insights.com/frequently-asked-questions/) - Who We Are - [The AMS Difference](https://ams-insights.com/the-ams-difference/) - [Our Consultants](https://ams-insights.com/our-consultants/) - [Contact Us](https://ams-insights.com/contact-us/) Select Page - Services - [Your Business Challenges](https://ams-insights.com/your-business-challenges/) - [Our Solutions](https://ams-insights.com/our-solutions/) - [Who We Help](https://ams-insights.com/who-we-help/) - [Powerful Results](https://ams-insights.com/powerful-results/) - Training - [Train Your Team](https://ams-insights.com/train-your-team/) - [Webinars](https://ams-insights.com/webinars/) - [Public Workshops](https://ams-insights.com/public-workshops/) - Knowledge Center - [Resources](https://ams-insights.com/resources/) - [Insights Blog](https://blog.ams-insights.com/) - [FAQs](https://ams-insights.com/frequently-asked-questions/) - Who We Are - [The AMS Difference](https://ams-insights.com/the-ams-difference/) - [Our Consultants](https://ams-insights.com/our-consultants/) - [Contact Us](https://ams-insights.com/contact-us/) # Blog [![](https://blog.ams-insights.com/hubfs/AI%20Informa%20Webinar%20March%205%2c%202025%20(1200%20x%20627%20px).png)](https://blog.ams-insights.com/dont-fall-behind-the-ai-breakthrough-transforming-customer-research) ## [Don’t Fall Behind: The AI Breakthrough Transforming Customer Research](https://blog.ams-insights.com/dont-fall-behind-the-ai-breakthrough-transforming-customer-research) Understanding customer needs is becoming more challenging—and more critical—by the day. Traditional Voice of the Customer (VO... [read more →](https://blog.ams-insights.com/dont-fall-behind-the-ai-breakthrough-transforming-customer-research) [News](https://blog.ams-insights.com/topic/news), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/Blog%20Post%20TMRE%20Continued%202023.png)](https://blog.ams-insights.com/carmel-dibner-presenting-with-dr.-artem-timoshenko-on-award-winning-ai-methodology-at-tmre-continued-2023) ## [Carmel Dibner Presenting with Dr. Artem Timoshenko on Award-Winning AI Methodology at TMRE Continued 2023](https://blog.ams-insights.com/carmel-dibner-presenting-with-dr.-artem-timoshenko-on-award-winning-ai-methodology-at-tmre-continued-2023) Applied Marketing Science (AMS) Principal Carmel Dibner will be co-presenting with Dr. Artem Timoshenko at the upcoming virtu... [read more →](https://blog.ams-insights.com/carmel-dibner-presenting-with-dr.-artem-timoshenko-on-award-winning-ai-methodology-at-tmre-continued-2023) [Conferences](https://blog.ams-insights.com/topic/conferences), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/Blog%20Post%202023%20Winner%20Health%20Care%20%26%20Pharmaceutical%20Research%20Project%20Award.png)](https://blog.ams-insights.com/ams-machine-learning-study-for-boston-childrens-hospital-wins-quirks-marketing-research-and-insight-excellence-award) ## [AMS Machine Learning Study for Boston Children’s Hospital Wins Quirk’s Marketing Research and Insight Excellence Award](https://blog.ams-insights.com/ams-machine-learning-study-for-boston-childrens-hospital-wins-quirks-marketing-research-and-insight-excellence-award) Applied Marketing Science, Inc. (AMS) is pleased to announce that a recent study conducted on behalf of Boston Children’s Hos... [read more →](https://blog.ams-insights.com/ams-machine-learning-study-for-boston-childrens-hospital-wins-quirks-marketing-research-and-insight-excellence-award) [News](https://blog.ams-insights.com/topic/news), [Medical Products and Pharmaceuticals](https://blog.ams-insights.com/topic/medical-products-and-pharmaceuticals), [Journey Mapping](https://blog.ams-insights.com/topic/journey-mapping), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/Boston%20Childrens%20Hospital%20WOD%20Banner%20Email%20(1200%20%C3%97%20627%20px).png)](https://blog.ams-insights.com/leveraging-ai-for-customer-journey-map-success-boston-childrens-hospital-case-study-webinar-on-demand) ## [Leveraging AI for Customer Journey Map Success: Boston Children’s Hospital Case Study \[Webinar on Demand\]](https://blog.ams-insights.com/leveraging-ai-for-customer-journey-map-success-boston-childrens-hospital-case-study-webinar-on-demand) Applied Marketing Science (AMS) Principal Carmel Dibner recently presented alongside Stephanie Zawacki, Director of Market Re... [read more →](https://blog.ams-insights.com/leveraging-ai-for-customer-journey-map-success-boston-childrens-hospital-case-study-webinar-on-demand) [Conferences](https://blog.ams-insights.com/topic/conferences), [Journey Mapping](https://blog.ams-insights.com/topic/journey-mapping), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/FEI%20Continued%20Blog%20Post%202023.png)](https://blog.ams-insights.com/interested-in-leveraging-ai-for-customer-research) ## [Interested in Leveraging AI for Customer Research?](https://blog.ams-insights.com/interested-in-leveraging-ai-for-customer-research) Machine learning and artificial intelligence (AI) are transforming the way we gather information about consumer experiences. [read more →](https://blog.ams-insights.com/interested-in-leveraging-ai-for-customer-research) [Conferences](https://blog.ams-insights.com/topic/conferences), [Journey Mapping](https://blog.ams-insights.com/topic/journey-mapping), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/LinkedIn%20(5).png)](https://blog.ams-insights.com/dont-miss-this-session-boston-childrens-hospital-and-ams-presenting-at-tmre-home-2023) ## [Don’t Miss Boston Children’s Hospital and AMS at TMRE @ Home 2023!](https://blog.ams-insights.com/dont-miss-this-session-boston-childrens-hospital-and-ams-presenting-at-tmre-home-2023) Have you registered for the TMRE @ Home conference yet? Next week, market research and insights leaders worldwide will be gat... [read more →](https://blog.ams-insights.com/dont-miss-this-session-boston-childrens-hospital-and-ams-presenting-at-tmre-home-2023) [Conferences](https://blog.ams-insights.com/topic/conferences), [Journey Mapping](https://blog.ams-insights.com/topic/journey-mapping), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/TMRE%20@%20Home%202023%20-%20Blog%20Post.png)](https://blog.ams-insights.com/how-boston-childrens-hospital-leveraged-ai-presenting-a-journey-map-success-story-at-tmre-home-2023) ## [How Boston Children’s Hospital Leveraged AI: Presenting a Journey Map Success Story at TMRE @ Home 2023](https://blog.ams-insights.com/how-boston-childrens-hospital-leveraged-ai-presenting-a-journey-map-success-story-at-tmre-home-2023) Machine learning and AI are transforming the way we gather information about consumer experiences. Join Applied Marketing Sci... [read more →](https://blog.ams-insights.com/how-boston-childrens-hospital-leveraged-ai-presenting-a-journey-map-success-story-at-tmre-home-2023) [Conferences](https://blog.ams-insights.com/topic/conferences), [Journey Mapping](https://blog.ams-insights.com/topic/journey-mapping), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Carmel Dibner](https://blog.ams-insights.com/topic/carmel-dibner) [![](https://blog.ams-insights.com/hubfs/VOC%20June%202023%20Session%202%20-%20Email%20%232%20(1200%20%C3%97%20628%20px).png)](https://blog.ams-insights.com/new-session-added-listening-to-the-voice-of-the-customer-workshop) ## [New Session Added: Listening to the Voice of the Customer Workshop](https://blog.ams-insights.com/new-session-added-listening-to-the-voice-of-the-customer-workshop) Our June 5th – 8th virtual Voice of the Customer (VOC) course is officially SOLD OUT! Did you miss out? We've got you covered... 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