--- title: AMS Insights Blog | Innovation Blog | Technology and Telecommunications description: Technology and Telecommunications | Stay up-to-date on the market research industry. Read the latest news, events and blog posts from Applied Marketing Science. --- - [Insights Blog](https://blog.ams-insights.com) - [Toolkit Login](https://voctoolkit.ams-inc.com/login/) - [Join Us](https://www.ams-inc.com/why-work-at-ams/) [![AMS\_web\_logo\_final](https://blog.ams-insights.com/hs-fs/hubfs/Applied-Marketing-Science-2026/images/AMS_web_logo_final.png?width=200&height=61&name=AMS_web_logo_final.png "AMS_web_logo_final")](http://ams-insights.com) - [Solutions](https://ams-insights.com/our-solutions/) - [Training & Coaching](https://ams-insights.com/train-your-team/) - [Who We Help](https://ams-insights.com/who-we-help/) - Who We Are - [The AMS Difference](https://ams-insights.com/the-ams-difference/) - [Our People](https://ams-insights.com/our-consultants/) - [Contact Us](https://ams-insights.com/contact-us/) - [Resources](https://ams-insights.com/resources/) [Talk to a Consultant](https://ams-insights.com/contact-us/) - [Solutions](https://ams-insights.com/our-solutions/) - [Training & Coaching](https://ams-insights.com/train-your-team/) - [Who We Help](https://ams-insights.com/who-we-help/) - Who We Are - [The AMS Difference](https://ams-insights.com/the-ams-difference/) - [Our People](https://ams-insights.com/our-consultants/) - [Contact Us](https://ams-insights.com/contact-us/) - [Resources](https://ams-insights.com/resources/) # Blog [![](https://blog.ams-insights.com/hubfs/B2B%20Industrials%20Serial%20Innovators.jpg)](https://blog.ams-insights.com/b2b-companies-serial-innovators) ## [How Can Companies in B2B Industries Become Serial Innovators?](https://blog.ams-insights.com/b2b-companies-serial-innovators) By Kristyn Corrigan In today’s competitive landscape, customer insights alone are not enough for a business to thrive. A corp... [read more →](https://blog.ams-insights.com/b2b-companies-serial-innovators) [Chemicals, Coating and Additives](https://blog.ams-insights.com/topic/chemicals-coating-and-additives), [Engineered Products and Components](https://blog.ams-insights.com/topic/engineered-products-and-components), [Heavy Equipment](https://blog.ams-insights.com/topic/heavy-equipment), [Manufacturing](https://blog.ams-insights.com/topic/manufacturing), [Agriculture and Fisheries](https://blog.ams-insights.com/topic/agriculture-and-fisheries), [Banking, Investing and Insurance](https://blog.ams-insights.com/topic/banking-investing-and-insurance), [Building Materials and Durables](https://blog.ams-insights.com/topic/building-materials-and-durables), [Business Services](https://blog.ams-insights.com/topic/business-services), [Legal Services](https://blog.ams-insights.com/topic/legal-services), [Medical Products and Pharmaceuticals](https://blog.ams-insights.com/topic/medical-products-and-pharmaceuticals), [Oil and Gas](https://blog.ams-insights.com/topic/oil-and-gas), [Travel, Logistics and Hospitality](https://blog.ams-insights.com/topic/travel-logistics-and-hospitality), [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications) [![](https://blog.ams-insights.com/hubfs/jonathan-hanna-08ai5EDtn9k-unsplash.jpg)](https://blog.ams-insights.com/conducting-effective-telecom-market-research) ## [Conducting Effective Telecom Market Research During COVID-19: FAQs](https://blog.ams-insights.com/conducting-effective-telecom-market-research) By Kristyn Corrigan COVID-19 has disrupted nearly every market imaginable. It has created a new reality. Both enterprise and ... [read more →](https://blog.ams-insights.com/conducting-effective-telecom-market-research) [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications), [Ethnography](https://blog.ams-insights.com/topic/ethnography), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer) [![](https://blog.ams-insights.com/hubfs/Telecom%20ABM%20Blog%20%231%20.png)](https://blog.ams-insights.com/voice-of-customer-research-trends-telecom) ## [4 Voice of Customer Research Trends the Telecommunications Industry Can’t Ignore](https://blog.ams-insights.com/voice-of-customer-research-trends-telecom) By Kristyn Corrigan There’s no question that the impact of COVID-19 on all industries is widespread. The telecommunications i... [read more →](https://blog.ams-insights.com/voice-of-customer-research-trends-telecom) [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer) [![](https://blog.ams-insights.com/hubfs/charlesrivercompressed.jpeg)](https://blog.ams-insights.com/probabilistic-relational-inference-modeling-software) ## [Applied Marketing Science, Inc. Assists in the Development of Enterprise Software for Probabilistic Relational Inference Modeling](https://blog.ams-insights.com/probabilistic-relational-inference-modeling-software) Applied Marketing Science, Inc., was invited by Charles River Analytics, Inc. of Cambridge, MA to assist in the development o... [read more →](https://blog.ams-insights.com/probabilistic-relational-inference-modeling-software) [News](https://blog.ams-insights.com/topic/news), [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications) [![](https://blog.ams-insights.com/hubfs/social-suggested-images/Twitterbird.jpg)](https://blog.ams-insights.com/what-is-the-value-of-customer-service-via-twitter) ## [What is the Value of Customer Service via Twitter?](https://blog.ams-insights.com/what-is-the-value-of-customer-service-via-twitter) Applied Marketing Science (AMS) has been in the news lately for a recent study that we conducted on behalf of Twitter, Inc. T... [read more →](https://blog.ams-insights.com/what-is-the-value-of-customer-service-via-twitter) [Travel, Logistics and Hospitality](https://blog.ams-insights.com/topic/travel-logistics-and-hospitality), [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications), [Conjoint Analysis and Discrete Choice](https://blog.ams-insights.com/topic/conjoint-analysis-and-discrete-choice) [![](https://blog.ams-insights.com/hubfs/Imported_Blog_Media/2016-Corporate-Researchers-Conference.jpeg)](https://blog.ams-insights.com/what-is-a-good-experience-really-worth-using-conjoint-analysis-to-quantify-the-value-of-customer-service) ## [What is A Good Experience Really Worth? Using Conjoint Analysis to Quantify the Value of Customer Service](https://blog.ams-insights.com/what-is-a-good-experience-really-worth-using-conjoint-analysis-to-quantify-the-value-of-customer-service) John Mitchell, President and Managing Principal of Applied Marketing Science (AMS), is speaking at the 2016 Corporate Researc... [read more →](https://blog.ams-insights.com/what-is-a-good-experience-really-worth-using-conjoint-analysis-to-quantify-the-value-of-customer-service) [News](https://blog.ams-insights.com/topic/news), [Travel, Logistics and Hospitality](https://blog.ams-insights.com/topic/travel-logistics-and-hospitality), [Technology and Telecommunications](https://blog.ams-insights.com/topic/technology-and-telecommunications), [Conjoint Analysis and Discrete Choice](https://blog.ams-insights.com/topic/conjoint-analysis-and-discrete-choice) [![](https://blog.ams-insights.com/hubfs/applied-marketing-science-conjoint-research.png)](https://blog.ams-insights.com/applied-marketing-science-conjoint-research-shows-value-twitter-customer-service) ## [Applied Marketing Science Conjoint Research Shows Value of Twitter for Customer Service](https://blog.ams-insights.com/applied-marketing-science-conjoint-research-shows-value-twitter-customer-service) Applied Marketing Science (AMS) is pleased to share a recent Podcast by Social Media Today featuring Wayne Huang, a researche... 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