---
title: AMS Insights Blog | Innovation Blog  | Machine Learning/AI
description: Machine Learning/AI | Stay up-to-date on the market research industry. Read the latest news, events and blog posts from Applied Marketing Science.
---

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# Blog

[![](https://blog.ams-insights.com/hubfs/1.svg)](https://blog.ams-insights.com/how-manufacturers-can-combine-ai-and-human-insight-to-drive-better-decisions)

## [How Manufacturers Can Combine AI and Human Insight to Drive Better Decisions](https://blog.ams-insights.com/how-manufacturers-can-combine-ai-and-human-insight-to-drive-better-decisions)

Customers are talking in many places, but those conversations do not arrive as a clear picture of what they need. Sales conve... [read more →](https://blog.ams-insights.com/how-manufacturers-can-combine-ai-and-human-insight-to-drive-better-decisions)

[Manufacturing](https://blog.ams-insights.com/topic/manufacturing), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [Kristyn Corrigan](https://blog.ams-insights.com/topic/kristyn-corrigan)

[![](https://blog.ams-insights.com/hubfs/KC%20PDMA%20Summit%20Session%20Marketing%20Content.png)](https://blog.ams-insights.com/voc-strategy-in-an-ai-enabled-worldkristyn-corrigan-pdma-summit)

## [Rethinking VOC Strategy in an AI-Enabled World: Catch Kristyn Corrigan at the PDMA Summit](https://blog.ams-insights.com/voc-strategy-in-an-ai-enabled-worldkristyn-corrigan-pdma-summit)

Customer input is everywhere — in product usage data, service conversations, sales feedback, reviews, communities, and AI-gen... [read more →](https://blog.ams-insights.com/voc-strategy-in-an-ai-enabled-worldkristyn-corrigan-pdma-summit)

[Conferences](https://blog.ams-insights.com/topic/conferences), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer)

[![](https://blog.ams-insights.com/hubfs/MAPI%20Webinar%20LinkedIn%20Post%20-%20May%202026%20(1200%20x%20627%20px).png)](https://blog.ams-insights.com/how-manufacturers-are-reinventing-innovation-with-ai-powered-voc)

## [How Manufacturers are Reinventing Innovation with AI-Powered VOC](https://blog.ams-insights.com/how-manufacturers-are-reinventing-innovation-with-ai-powered-voc)

Today’s manufacturing R&D and innovation teams face growing pressure to uncover unmet customer needs faster, with greater... [read more →](https://blog.ams-insights.com/how-manufacturers-are-reinventing-innovation-with-ai-powered-voc)

[Chemicals, Coating and Additives](https://blog.ams-insights.com/topic/chemicals-coating-and-additives), [Engineered Products and Components](https://blog.ams-insights.com/topic/engineered-products-and-components), [Heavy Equipment](https://blog.ams-insights.com/topic/heavy-equipment), [Manufacturing](https://blog.ams-insights.com/topic/manufacturing), [Building Materials and Durables](https://blog.ams-insights.com/topic/building-materials-and-durables), [Consumer Durables](https://blog.ams-insights.com/topic/consumer-durables), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [Kristyn Corrigan](https://blog.ams-insights.com/topic/kristyn-corrigan)

[![](https://blog.ams-insights.com/hubfs/MIT%20Sloan%20Article%20-%20AMS%20Supervised%20Finetuned%20LLM%20-%20Blog%20image%20Nov%202025.png)](https://blog.ams-insights.com/featured-in-mit-sloans-ideas-made-to-matter-ams-leads-the-way-in-the-ai-for-voc-revolution)

## [Featured in MIT Sloan’s Ideas Made to Matter: AMS Leads the Way in the AI for VOC Revolution](https://blog.ams-insights.com/featured-in-mit-sloans-ideas-made-to-matter-ams-leads-the-way-in-the-ai-for-voc-revolution)

A recent Ideas Made to Matter article from MIT Sloan highlights new research from MIT and Northwestern showing that an AI mod... [read more →](https://blog.ams-insights.com/featured-in-mit-sloans-ideas-made-to-matter-ams-leads-the-way-in-the-ai-for-voc-revolution)

[Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer)

[![](https://blog.ams-insights.com/hubfs/JM%20Podcast%20Episode%20-%20Nov%202025%20(1200%20x%20627%20px).png)](https://blog.ams-insights.com/how-product-managers-can-gain-competitive-advantage-using-voice-of-the-customer-and-ai-insights-from-john-mitchell-on-product-mastery-now)

## [How Product Managers Can Gain Competitive Advantage Using Voice of the Customer and AI: Insights from John Mitchell on Product Mastery Now](https://blog.ams-insights.com/how-product-managers-can-gain-competitive-advantage-using-voice-of-the-customer-and-ai-insights-from-john-mitchell-on-product-mastery-now)

Ready to learn how to harness AI and transform customer feedback into a competitive advantage? The latest episode of the Prod... [read more →](https://blog.ams-insights.com/how-product-managers-can-gain-competitive-advantage-using-voice-of-the-customer-and-ai-insights-from-john-mitchell-on-product-mastery-now)

[Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [John Mitchell](https://blog.ams-insights.com/topic/john-mitchell)

[![](https://blog.ams-insights.com/hubfs/WINNER%20-%20ESOMAR%20Awards%202025%20(Blog%201200x627px).png)](https://blog.ams-insights.com/ams-wins-esomar-regional-award-for-breakthrough-research-methodology)

## [AMS Wins Esomar Award for Breakthrough Research Methodology](https://blog.ams-insights.com/ams-wins-esomar-regional-award-for-breakthrough-research-methodology)

Applied Marketing Science, Inc. (AMS), a leading market research and consulting firm, has been named the 2025 Regional North ... [read more →](https://blog.ams-insights.com/ams-wins-esomar-regional-award-for-breakthrough-research-methodology)

[News](https://blog.ams-insights.com/topic/news), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer)

[![](https://blog.ams-insights.com/hubfs/Product%20Mastery%20Now%20Podcast%20June%202025%20-%20KC%20PDMA%20VOC.png)](https://blog.ams-insights.com/inside-pdmas-voc-study-kristyn-corrigan-reveals-game-changing-insights-on-product-mastery-now-podcast)

## [Inside PDMA’s VOC Study: Kristyn Corrigan Reveals Game-Changing Insights on Product Mastery Now Podcast](https://blog.ams-insights.com/inside-pdmas-voc-study-kristyn-corrigan-reveals-game-changing-insights-on-product-mastery-now-podcast)

Applied Marketing Science (AMS) is excited to share that Principal Kristyn Corrigan, leader of our Insights for Innovation pr... [read more →](https://blog.ams-insights.com/inside-pdmas-voc-study-kristyn-corrigan-reveals-game-changing-insights-on-product-mastery-now-podcast)

[Podcast](https://blog.ams-insights.com/topic/podcast), [News](https://blog.ams-insights.com/topic/news), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [Segmentation & Market Sizing](https://blog.ams-insights.com/topic/segmentation-market-sizing)

[![](https://blog.ams-insights.com/hubfs/AdobeStock_427667364.jpeg)](https://blog.ams-insights.com/how-ams-experts-are-shaping-future-forward-innovation-strategy-and-the-insights-leaders-of-tomorrow)

## [How AMS Experts are Shaping Future-Forward Innovation Strategy and the Insights Leaders of Tomorrow](https://blog.ams-insights.com/how-ams-experts-are-shaping-future-forward-innovation-strategy-and-the-insights-leaders-of-tomorrow)

2025 is shaping up to be a dynamic year for the Innovation Practice at Applied Marketing Science (AMS), marked by thought lea... [read more →](https://blog.ams-insights.com/how-ams-experts-are-shaping-future-forward-innovation-strategy-and-the-insights-leaders-of-tomorrow)

[Conferences](https://blog.ams-insights.com/topic/conferences), [Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer), [Kristyn Corrigan](https://blog.ams-insights.com/topic/kristyn-corrigan)

[![](https://blog.ams-insights.com/hubfs/SFT%20LLM%20Blog%20Post%20May%202025.png)](https://blog.ams-insights.com/why-amss-supervised-finetuned-ai-model-outperforms-chatgpt-for-customer-insights)

## [Why AMS's Supervised, Finetuned AI Model Outperforms ChatGPT for Customer Insights](https://blog.ams-insights.com/why-amss-supervised-finetuned-ai-model-outperforms-chatgpt-for-customer-insights)

With the rapid adoption and wide availability of traditional large language models (LLMs) such as ChatGPT, one may wonder: Wh... [read more →](https://blog.ams-insights.com/why-amss-supervised-finetuned-ai-model-outperforms-chatgpt-for-customer-insights)

[Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer)

[![](https://blog.ams-insights.com/hubfs/How%20AI-Powered...%20Blog%20Post.png)](https://blog.ams-insights.com/how-ai-powered-voice-of-the-customer-research-drives-innovation-and-competitive-advantage)

## [How AI-Powered Voice of the Customer Research Drives Innovation and Competitive Advantage](https://blog.ams-insights.com/how-ai-powered-voice-of-the-customer-research-drives-innovation-and-competitive-advantage)

Understanding customer needs is becoming more challenging—and more critical—by the day. As markets and customer needs evolve,... [read more →](https://blog.ams-insights.com/how-ai-powered-voice-of-the-customer-research-drives-innovation-and-competitive-advantage)

[Machine Learning/AI](https://blog.ams-insights.com/topic/machine-learning-ai), [Voice of the Customer](https://blog.ams-insights.com/topic/voice-of-the-customer)

Page 1 of 7 1 [2](https://blog.ams-insights.com/topic/machine-learning-ai/page/2) [3](https://blog.ams-insights.com/topic/machine-learning-ai/page/3) [4](https://blog.ams-insights.com/topic/machine-learning-ai/page/4) [5](https://blog.ams-insights.com/topic/machine-learning-ai/page/5)

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