Blog

Dr. Andrea Ruttenberg Discusses the Three-Step Voice of the Customer System on the Product Mastery Now Podcast

Applied Marketing Science (AMS) Associate Principal Andrea Ruttenberg, PhD was a featured guest on a new episode of the Produ... read more →

7 Modules, 4 Days: Set Yourself Up for Success by Listening to the Voice of the Customer

Research shows that companies who can satisfy customer needs enjoy greater commercial success. That seems simple enough, but ... read more →

How Will You Dig Deeper into Customer Insights This Year?

If you’re wondering how to build up your team’s research capabilities for customer-centered product or service development, y... read more →

Sharpen Your Customer Interviewing and Observation Skills in 2024 [Virtual Workshop]

Do you wish you could get closer to your customers and find new ways to deliver winning innovations? Applied Marketing Scienc... read more →

Customer Insights in a Pinch: AMS Leading Workshop at the 2023 PDMA Conference

Coming up with a comprehensive list of customer needs is fundamental to Voice of the Customer (VOC) market research for innov... read more →

New Session Added: Listening to the Voice of the Customer Workshop

Our June 5th – 8th virtual Voice of the Customer (VOC) course is officially SOLD OUT! Did you miss out? We've got you covered... read more →

Andrea Ruttenberg, PhD Appointed President of PDMA Pittsburgh Chapter

Applied Marketing Science (AMS) would like to congratulate Associate Principal Andrea Ruttenberg, PhD, on her recent appointm... read more →

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